Need help with RollReady?
We're here to help. Below you'll find answers to common questions. If you need further assistance, don't hesitate to get in touch.
Frequently asked questions
How do I create a trip?
Tap the + button on the main screen, choose your trip type (domestic flight, international flight, road trip, or cruise), and give your trip a name. RollReady will generate wheelchair-specific checklists tailored to your trip type.
How does the Wheelchair Passport work?
Go to the Wheelchair Passport section and enter your chair's details — type, dimensions, weight, and battery information. This creates a staff-ready card you can show to airline crew so they handle your wheelchair correctly.
Where are my photos stored?
All photos taken within RollReady are stored locally on your device. They are never uploaded to any server. Photos are removed when you delete the associated trip or the app itself.
Does RollReady work offline?
Yes. RollReady works entirely offline. Your checklists, wheelchair passport, and photos are always available — even at 35,000 feet.
Can I use RollReady for a power wheelchair?
Yes. RollReady supports both manual and power wheelchairs, with options for battery type and additional equipment details in the Wheelchair Passport.
How do I switch between metric and imperial?
Open the app settings from the main screen and toggle between metric and imperial units. Your wheelchair passport dimensions will update automatically.
How do I delete a trip or my data?
Swipe left on any trip to delete it, along with all associated checklists and photos. To remove all data, simply delete the app from your device.
Contact us
If your question isn't answered above, please reach out and we'll get back to you as soon as possible.
Email: rollreadyapp@gmail.com